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Refund Policy

Damaged Items: If you receive a damaged item, we will gladly exchange it. Please note that an unboxing video is required to claim any defects.

Clothing Exchanges: We offer size exchanges for clothing within 7 working days of delivery.

Product Availability: If a particular design is sold out, we will provide an exchange with an available product.

No Returns or Cancellations: Once an order is placed, returns or cancellations are not allowed.

International Orders: No exchanges or returns are available for international orders.

Sale Items: Items purchased during sales or at reduced prices are not eligible for exchange or refund.

Custom Orders: Customized items cannot be exchanged or returned.

For any inquiries, feel free to contact us at +91 9215800024 or send us a direct message on Instagram.

Contact us via email at browngirllabel@gmail.com


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